LEGAL REFERENCE

Privacy Policy — aapke account ki hifazat

Hum samjhte hain ke aapka personal data aur payment details kaafi important hain. Isi wajah se hum ne privacy policy likha hai jo bilkul clear karti hai ke...

Aapka data encrypted rahta haiJazzCash, Easypaisa, SadaPay aur Raast secure tareeqe se handle hongeAap ke withdrawal details kabhi share nahi honge
pak new Privacy Policy — aapke account ki hifazat

Aapka information kaisa handle hota hai

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY HELP

Apne privacy ke sawalon ke liye kaun sa raasta?

Email Support Aapke privacy ke kisi bhi sawal ke liye...
Live Chat Agar aap fauran privacy policy samjhna chahte ho...
Account Settings Aap apne account settings mein ja kar apna...
SECURITY KE SIGNAL

Hum privacy ko seriously lete hain

Encrypted Connections

Hamara website SSL encryption use karti hai. Matlab jab aap login karte ho ya payment detail daal te ho, data encrypted travel karti hai. Koi third party dekh nahi sakta.

Payment Partner Verification

JazzCash, Easypaisa, SadaPay aur Raast sab ke sath hum signed agreements rakhte hain. Har payment partner ko bhi same data protection standards follow karne padte hain jo hum follow karte hain.

Withdrawal Verification

Jab aap paise nikalna chahte ho, hum pehle aapka identity confirm karte hain. Ye process fraud se bachata hai aur aapke withdrawal sirf aapke account mein ja sakta hai.

No Unsolicited Sharing

Hamara policy clear hai: aapka number, email ya payment details kabhi unsolicited nahi diyen ge kisi ko. Agar aap opt-in karte ho promo ke liye, tabhi aapko contact karenge hum.

Data Retention Limits

Hum aapka data sirf utna time rakhte hain jitna zaroori hai. Agar aap account delete karte ho, aapka personal information legally required period ke baad hata diya jata hai.

Access Requests

Aap kabhi bhi pooch sakte ho ke hum ke paas aapka kaun sa data hai. Hum apko complete copy denge. Ye aapka legal right hai aur hum usko respect karte hain.

POLICY MEIN KYA UNIQUE HAI

Humara privacy approach

01

Pakistan-Focused Setup

Hum ne policy design ki hai Pakistan ke players ke liye. JazzCash, Easypaisa, SadaPay aur Raast transactions supported hain aur local rules follow karte hain.

02

No Hidden Data Selling

Hum aapka data nahi bechte. Hum ka revenue games se aata hai, aapka information sell karne se nahi. Ye clearly state kiya hai.

03

Clear Cookie Policy

Cookies sirf aapka login session aur preferences ke liye use hote hain. Analytics ke liye cookies anonymous hain. Aap settings se control kar sakte ho.

04

Fast Data Deletion

Agar aap account close karna chahte ho, hum 30 din ke andar aapka personal data securely delete kar dete hain. Legal records ko chod kar sab kuch hata jata hai.

05

Transparent Third-Party List

Privacy policy mein likha hai ke kaun kaun se partners aapka data dekh sakte hain. Payment processors, support tools aur fraud checkers — sab listed hain.

06

Easy Complaint Path

Agar aap ko lagta hai hum ne aapka privacy violate kiya, email ya live chat ke through complaint kar sakte ho. Hum investigate karenge aur jawab denge.

07

Mobile App Privacy Sync

Pak new app aur website dono mein same privacy standards lagti hain. App permissions clear hain: location nahi mangta, sirf account info secure rahta hai.

Kya hona chahiye aapko maloom?

Account Creation Privacy

Jab aap account khol te ho, minimum info chahiye: naam, email, DOB verification ke liye. Ye sirf aapke account ko secure karne ke liye use hota hai aur kisi ko nahi diya jata.

Payment Method Security

JazzCash, Easypaisa, SadaPay aur Raast sab ke through jo transaction karte ho, aapke banking details pak new servers mein store nahi hote. Direct payment partner ke paas secure hote hain.

Withdrawal Audit Trail

Har withdrawal ka record rakhta hai, but sirf aapke account history mein. Hum kisi ko ye detail nahi bataate jab tak court order na aaye ya fraud investigation ho.

Session Timeout

Agar aap 30 minute tak inactive rahe, aapka session automatically log out ho jata hai. Mobile app par bhi yeh rule hai. Ye security ke liye zaroori hai.

Password Reset Flow

Password bhool gaye? Email ke through reset link ata hai. Ye link sirf 24 ghante valid rahta hai aur sirf aapke email address se kaam karta hai. Koi aur reset nahi kar sakta.

Data Portability

Aapka account history, transaction records aur preferences ko aap request kar sakte ho, aur hum apko structured format mein denge taak aap doosre jagah transfer kar sako.

Aksar pooche jane wale sawal

Bilkul nahi. Aapka number sirf aapke account verify karne aur withdrawal confirm karne ke liye use hota hai. Hum usko kabhi bhi beche nahi. Privacy policy mein likha hai ke sirf legal court order aane par hum information share karte hain.

Jab aap JazzCash, Easypaisa, SadaPay ya Raast use karte ho, aapka bank details sirf payment provider ke paas jate hain, pak new servers mein nahi. Hum sirf confirmation record rakhte hain. Har transaction encrypted hoti hai.

Haan, but sirf account security, withdrawal status aur bonus updates ke liye. Marketing emails ke liye aap opt-in kar sakte ho account settings mein. Opt-out bhi whenever you want kar sakte ho.

Account close karne ke 30 din ke andar hum aapka personal information securely delete kar dete hain. Sirf legal compliance aur fraud prevention records jata remain karte hain, jo anonymized hote hain.

Nahi. Aapka gaming history aapke account mein private rahta hai. Hum sirf anonymous analytics use karte hain — kaunsi game popular hai ye dekh ne ke liye, lekin aapka naam ya account nahi dikhta.

Fauran [email protected] ko email karo ya live chat kholo. Hum suspicious activity ko investigate karte hain aur aapka account ko lock kar dete hain agar zaroori ho. 24 hour response guarantee hai.

Haan, session cookies automatically set hote hain taak aap logged in reh sako. Analytics ke liye bhi cookies use hote hain, lekin ye anonymous hain. Settings mein aap cookie preferences manage kar sakte ho jab tak account essential cookies zaroori hain.